Frequently Asked Questions
Everything you need to know about your Cloré Beauty experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your beauty products cruelty-free?
At Cloré Beauty, we are committed to ethical sourcing. The majority of our brands are 100% cruelty-free and do not test on animals.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How do I know which product is right for my skin type?
Each product page includes a detailed description and 'Best For' section. You can also contact our beauty experts via live chat for a personalized consultation.